Mailbox migration between Exchange organizations–content index issue

 

When you move mailboxes from one Exchange organization to another, you need to perform several preparation steps, as I wrote before on my blog. However, you can still face several strange issues. One of the issues I have found few days ago was quite strange. When creating migration batch, user object was left in Syncing state for a long time and eventually end up in Failed state. Exploring the migration log discovered this message “Relinquishing job because of large delays due to unfavorable server health or budget limitations”. Not descriptive at all. After some time, I realized that ContentIndexState of the database where source mailbox resides is in Failed state. From that point, things were quite easy to resolve. Run the EMS and execute following cmdlets:

Stop-Service MSExchangeFastSearch
Stop-Service HostControllerService

to stop these two services. After the services are stopped, go to the folder where your mailbox database is stored and delete the Exchange content index catalog for the database (it is in the same folders as database, named as database GUID). After you do it, start the

MSExchangeFastSearch and HostControllerService services by using Start-Service cmdlets. When they are up and running, create and start migration batch again. It will work without issues.

Author: ddamir

Damir Dizdarevic is a b.sc.math and IT professional. He works as a manager of MS CPLS Learning Center in Logosoft Sarajevo, and as a lecturer and author of MOC courses. Occasionally, he also works as a system designer for complex enterprise environments. He is a founding member and president of Bosnian Microsoft Community. He has been working with Microsoft platforms for the last 17 years and he is particularly specialized in Windows Server, Exchange Server, mobility and virtualization. Microsoft awarded him with the Most Valuable Professional – MVP status for his outstanding contribution in sharing knowledge about Microsoft Server products, large number of lectures he delivered, and for his high technical competence. Damir owns several technical certificates (MCSE, MCTS, MCITP, and MCT) for Windows Server 2012, 2008 R2, Exchange Server 2010, Security and Hyper-V. He is regular presenter on conferences in ex-Yu region. On Microsoft Sinergija conference, for previous 7 years, each time he was graded as one of top three speakers. On a Bosnian MS conference, he is the best speaker for last two years. He is also a regular and highly graded presenter on other Microsoft conferences in region such as NT Conference (Slovenia), Microsoft Vizija (Macedonia), Microsoft Windays (Croatia), MS Technet, Mobility Day, KulenDayz etc. Damir is one of very few trainers in Europe who works as an author and reviewer of official MOC courses. In previous year, he was authoring courses 20417 (Upgrading Skills to Windows Server 2012), 20414 (Implementing an Advanced Server Infrastructure), 20412( Configuring Advanced Windows Server 2012 Services) and 20410 (Installing and Configuring Windows Server 2012). Also, he was authoring System Center 2012 courses and currently he is working on Exchange Server 2013 and Windows Server 2012 R2 courses. In addition, he has been working for 16 years now as one of the editors of BiH IT magazine INFO, where he published more than 300 technical articles, and he is also writing for the famous Windows ITPro Magazine (some of his work can be found at: http://windowsitpro.com/author/damir-dizdarevic).

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